Refund policy

📦 30-Day Return & Refund Policy

At Redo Skincare, we want you to feel confident in your purchase! If you're not completely satisfied, we offer a hassle-free 30-day return and refund policy for eligible items. 💙

✅ Eligibility for Returns & Refunds

• ⏳ Timeframe: You have 30 days from the delivery date to request a return.
• 📦 Condition: Items must be unopened and in their original, sealed packaging. We cannot accept returns on opened or used products.
• 🚨 Damaged or Incorrect Items: If your item arrives damaged or incorrect, please provide clear photos when submitting your request.

📬 How to Initiate a Return

1. ✉️ Email us at contact@redoskin.com with your order number and reason for the return.
2. We’ll review your request and provide return instructions.
3. Once we receive the return and verify its condition, we’ll process your refund within 5-7 business days to the original payment method.

🚚 Shipping & Exceptions

• 📦 Customers are responsible for return shipping costs. We recommend using a trackable shipping method to ensure your return reaches us safely.
• ⚠️ Final sale items & gift cards are non-refundable.

If you have any questions, we’re happy to help! 😊

📩 Contact: [contact@redoskin.com]